Submitting a reclamation
In order to make a reclamation, follow the steps below:
1. Return/reclamation form
Fill out the return / reclamation form below.
2. Confirmation of receipt of the application
After submitting the application using the RMA Form, you will receive a return e-mail with the confirmation of the application and the RMA number assigned to it.
3. Service confirmation
Please wait for further instructions by e-mail. Each application is considered individually.
In accordance with applicable law, you have 14 days to return the goods. To withdraw from the contract and return a product purchased from us, fill in the form and send it to our address together with the returned product / products:
VOIP24SKLEP.PL SP. Z O.O
Wojska Polskiego 65A
85-825 Bydgoszcz
* The right to withdraw from a distance contract within 14 days applies only to Consumers (within the meaning of the Civil Code) - it does not apply to purchases for the needs of the company.
If you want to return the equipment purchased for the company, please submit the case by e-mail to the following address: bok@voip24sklep.pl